Communication is of paramount importance in this business. I want my clients to know how I will be working with them.

Personally, I prefer to have an initial consultation at my office. However that is not always convenient for my client. Almost everyone has a busy lifestyle. I really find email to be the best form of contact, especially in the early stages of communication.

Phone calls are extremely important, but I don’t know of anyone who answers the phone EVERY time it rings. Several states have made it an offense to talk on the phone while driving. I have seen innumerable occasions where a driver is distracted by the cell phone and not handling their car very well.

My clients are my priority. I believe it is inconsiderate to place people on hold to answer an incoming call so I try to not do that. I also believe in most cases it is rude to answer the phone when I am speaking with someone face-to-face so unless I give warning that I am playing phone tag, I try to not use my phone when I am in the presence of a living, breathing person, people deserve more consideration.

My point is, phone calls are important, but I know you will appreciate the courtesy I give my clients. I have not yet been in a real estate transaction which was a life and death matter. Voicemail is a very important tool, I use it in respect of my clients.

If you appreciate this type of courtesy, I appreciate working with you.

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