Inevitably, when consumers seek assistance with carpet problems, the first question asked of the consumer is whether the carpet is a cut pile carpet or loop pile carpet. Just as inevitable is the silence on the other end of the phone. Few consumers really have an understanding of the product they have purchased. It is no wonder that so many people have issues with carpet purchases. There is no clear starting point in explaining carpet construction, but carpet styling seems to be the easiest to explain. [...]